Standard tours & rentals
| Notice | Refund |
|---|---|
| Cancel 15+ days before trip | 90% |
| 7–14 days | 50% |
| 3–6 days | 25% |
| < 72 h | 0% |
Private yacht charters & overnight liveaboards
| Notice | Refund |
|---|---|
| Cancel 30+ days before departure | 80% |
| 14–29 days | 40% |
| < 14 days | 0% |
Weather cancellations by Loma
If we cancel due to unsafe conditions (Marine Department order, storm, closure), you receive a 100% credit valid 24 months or a full refund minus non-recoverable third-party costs.
No-show
Missed pickups and no-shows are non-refundable.
How to cancel
Send a WhatsApp to +66 99 391 5504 or email hello@loma-travel.com with your booking reference. Refunds processed within 10 business days via original payment method.